FAQ - Frequently Asked Questions

Is this a pyramid scheme?

Get the Flash Player to see this player.

Tim Sales: Handling Objections

No. Pyramid schemes are based solely on the transfer of money up the pyramid, leaving the people on the bottom with nothing. We just use referrals as a marketing tool in order to sell subscriptions to our site. With our plan, even Reps at the bottom of the line can make money from the programs in the Vault, as well as commissions from their personal customers, without necessarily requiring Reps below them.

Can you tell me what a marketer must do to be successful in the simplest of terms?

DO THIS, GET PAID.

What is your product?

The Vault is our Product - The Product Speaks For Itself

Our Vision is to offer the world’s best online learning experience for individuals, business owners, entrepreneurs and organizations. We provide real-time access to hundreds of relevant topics that focus exclusively on personal success development and earning more.

Our expert faculty of educators and guest speakers from around the world provide you with priceless, time-tested video course modules along with the newest cutting-edge content and interactive support from around the world. From basic success fundamentals to skills in advanced leadership, you will enhance your life with wealth, health and self reliance.

With today’s “I need it now” society, our customers decide what they want to know, when they need to know it and how much information they will need to accomplish their goals.

What is your product's greatest advantage?

A Guardians Premium Vault subscription connects you directly to the experts via cutting- edge social media. On a daily basis you will have access to valuable blogs, webcasts, forums and sometimes email, complete with exclusive behind the scenes advice and information directly from expert faculty members and speakers even as they travel the globe.

We also include attendance to our Live Connection Events to allow you personal access to today’s greatest minds and a wealth of the freshest success information on a recurring and supportive basis. These mastermind and brainstorming sessions exist to get you involved in learning by doing and allows you to get all of your personal questions answered. We inspire your confidence and accelerate your learning using tools and support to achieve your goals.

What are the key features of a Vault subscription?

Campfire Circle: our name for the “subject specific” monthly mastermind and brainstorming sessions. Conducted by the expert live and may include attendance in person or over the web.

Expert Guided Back Up: again, this is our name for the “subject specific” weekly, in-depth, topic centered, guided training courses via webcasts, video, audio, ebooks and forum systems.

24/7 Online Access: to millions of dollars of educational content from any keyboard.

Constantly Expanding Library of Courses: including the training exercises and workbooks

An Advancing Archive: of 200+ videos and seminars featuring top speakers, authors and great trainers in all categories of success, wealth, personal development, self reliance and much more!

Blitz Audio: growing catalog of hundreds of audio MP3 programs

Blitz Books: collection of downloadable summaries from the best selling success books of today

Unlimited Downloads: for on-the-go learning and the support tools to get things done

Faculty Bios: and resource links to continue your specialized mentoring

Investment Choices: Wealth and financial education combined with the real-time picks of the best rated newsletter writers in the business to get your nest egg back on track quickly

What makes the Guardians different?

Focused on the Guardians' product, the Vault

At Guardians we are all users of our product. We all are working to achieve more prosperity, deepen our relationships and attain a higher level of success through education. Who do you know that doesn’t consider education a valuable product?  We have entered the information age and education is more important than ever!  Our product would cost you millions of dollars to get on your own and we are charging a fraction of the price!  If the focus is on the product, our excitement and enthusiasm about Guardians will automatically create the opportunities to share.

There is Genuine Consumer Demand for our Product

People spend millions of dollars on books, CDs, DVDs, seminars, conferences, etc. In fact, there are many who signed up for Guardians before becoming a marketer was even a possibility. This isn’t like the juices or vitamins that are overpriced in order to pay out commissions.  No one can become a user of Guardians and not see a difference in their lives!  We’re an info-based society. 

Zero Start Up Costs

To get involved with many home-based businesses there are high up-front fees associated.  With Guardians, all it takes is the Activation of Your Free Trial. That’s It! 90 days from now, after a 3 month head start, there will be a monthly charge of $30 to cover the overhead of setting up your account, replicating site, sales tools, training and the yearly awards gala you never pay to attend.

No Inventory Requirements (Keep Your Garage Space for the Car)

We are an online company and our products are delivered through the internet!  Whether it is an audio, video, or ebooks, all you need is the computer you already have and a high speed internet connection.  You won’t have to clear out the garage just to store the monthly required inventory.

Simple Compensation Plan

Our compensation plan is simple.  Unlike most business opportunities, Guardians pays you a percentage of a person’s monthly fee when they pay to access the content.  That’s it.  You don’t have to continually try to up-sell anyone or push new products down through your organization.  And whether or not the subscriber is a marketer, they will probably begin sharing the word with others as it makes a difference in their lives.  Now of course, it works out better if they enroll as a marketer/representative so they too can get paid for sharing it with others. 

Pays for Itself

Most people who become marketers can save more money in taxes by taking advantage of the tax breaks for home based businesses than they will pay for the product every year! Using the Guardians Vault, you will get tax education from a former IRS trainer teaching you to ethically take advantage of the tax laws, document your expenses, and bulletproof yourself in an audit.

In addition many of the courses themselves were designed to save you money, make you more money or both. Following the advice and programs we reveal, consistently, could really make a difference to your bottom line and that is in addition to anything you may make as a marketer.

If the Vault, with its many courses… is our product... Can you give me an example of how a course works? What makes it really valuable? What makes it different from any of the free ones scattered across the internet?

Great question. What we did was take hundreds of $1500+ seminars by their respected "experts" in various areas and combined them into a library with 24/7 access. Then, for each subject, we provide interactive access to get your personal questions answered. These interactive subjects are all available for the single monthly subscription fee and there is no charge for the expert personal help in any of these areas. Let’s use an example from Troy, one of the founders. He says…

Click here for course explanation.

Financial Questions

What does it cost to get started?

Absolutely nothingâ€"that’s why we have a genuine Free Trial Process.

For a representative, 90 days from now, after a 3 month head start, there will be a monthly charge of $30 to cover the overhead of setting up your account, replicating site, sales tools, training and the yearly awards gala you never pay to attend.

What if I change my mind after I become a subscriber?

You can cancel your subscription any time before your monthly billing date, and your access to the site will end the day before we would have billed you.

Is there a guarantee?

When you sign up for your free trial, we allow you access to 100% of our content site before you even give us billing information, so you can make an informed decision about whether or not you like our solutions before you have to risk your money. That is the best guarantee we know.

Can I only be a customer?

Absolutely! If you prefer, you can even skip the Trial Process.

When is a customer required to pay money?

When a customer places a subscription order, he or she receives 2 more weeks of free access to the Vault, which we call soft pay. After the soft pay period, the customer’s payment will be processed, and we will withdraw the payment. This begins the auto-renewal billing cycle. Every month the payment will be processed on this same date. (That means that if hard pay is finalized on April 5, the next payment will be May 5, then June 5.)

What information is required for soft pay?

Your contact and billing information.

How much is a subscription membership?

$120 per month. All new subscriptions come with the first 14 days free.

Do you take credit cards?

No. Because of the fees charged to us by the credit card companies to use their cards, we chose My eCheck, a more cost effective method of paying for your subscription. We did not want to have to pass those charges onto our customers. Switching to My eCheck saves us enough in fees to allow us to pay our Reps an entire extra level of commission.

Auto-Renewal

This is what we call our computerized billing and payment system. It means that every month you will be billed, and the computer keeps track of the dates and amounts automatically. Don’t worryâ€"if there’s a problem, there will be real people you can contact to sort things out.

Do you have a refund policy?

Yes. Simply cancel your auto renewal any time before your Hard Payment monthly recurring date. View this process as you would a newspaper subscription. We are certain you wouldn’t place an order for a month’s worth of newspapers and then, after you’ve read all of them, expect to return them for your money back at the end of the month. Just click our easy to find Cancel button and you are free.

Do I have to join the Downline to be a member of the Guardians?

No. Those who are customers only are members too. Technically, though, they’re sponsored by someone who happens to be in a Downline.

Vault Questions

How do I take courses? How long does it take? What do I learn?

You browse our sections and categories, and when you see something interesting, you click on it. If you’re looking for something specific, you can use the search bar. Courses vary in size, and you are encouraged to learn at whatever pace you like. You’ll be learning skills that will help you with all aspects of your life, including your business, your love life, your physical health and your personal defense and reliance on yourself.

How much is a subscription membership?

$120 per month. All new subscriptions come with the first 14 days free.

What kinds of courses are available?

Our courses fall into the sections of Adventure, Business, Family, Fitness, Health, Romance, Self Reliance, Success, and Wealth. For more details on individual categories, please see the Guardians Vault during your free trial for the latest descriptions.

So you have live events. Are they near me?

Maybe. Check our Events Schedule to see the newest list. And please keep in mind that we’ll have more events in more locations as we grow, so if we don’t have an event near you now, we might later. We also schedule many web-based live events which are available everywhere.

Is it true that you have coaches available in the forums?

Yes. Our coaches are trained to answer any questions that you might have in their topic. They appear on a weekly schedule and browse their sections for new questions daily.

Do you really have live help available by chat?

Yes. Unfortunately, this feature is not yet available 24 hours a day or in every area of instruction. Please see Live Help Icon for the help chat’s hours of operation.

Are the experts available for individual questions?

Yes. There will be scheduled live chats with experts, and they will be available for more direct contact by email at other times. Please be specific with your emailed questions.

What is the Business Alliance?

The Business Alliance is a directory of businesses that have joined the Guardians. Basically, it’s a database that is searchable by business name, industry, and location. The Alliance is an excellent tool for both businesses and customers. Because both parties are Guardians members, they will expect certain standards that they wouldn’t find with other businesses or customers. The customers will expect the business to give them a fair price and treat them better than another business would. In return, the business will have access to a loyal client base. Both parties have a mutual agreement to offer the best value and service possible. In fact, if anyone, whether customer or business, violates this honor code, they will be removed and banned from the Guardians.

Can a business entity have a membership?

Yes, but it must follow the same guidelines individuals do.

Does your success education cover opening other kinds of businesses?

Yes. We actually provide how-to manuals on many kinds of businesses, and we add more all the time. In addition, we have marketing and finance courses to help improve every business.

Is your Vault just a gimmick to sell me more products?

No. You will not be paying a subscription to a site full of advertisements. You’ll be paying for access to a library of courses and success systems. If you want more personalized instruction, each expert’s individual business contact information is available, and many offer tutoring for those who want individualized mentoring.

What exactly is True News?

As hard as journalists may try to be neutral, they must always consider how their sponsors and advertisers will feel about anything they write or broadcast. That is why they usually show only a partial image of the truth, and omit aspects that may offend those who pay their salaries. Because we have no sponsors, we can give you the full 360° effect, including background information that no one else is telling you, allowing you to make a truly informed decision, and not just an educated guess.

Does my membership subscription includes everything the Guardians has to offer?

Guardians Gear and certain special events in the real world cost extra, but everything held within the Vault and all live training is yours with your subscription to the Vault.

What types of investments do you cover?

Stocks, options, bonds, currencies, real estate, and commodities.

Explain how the Investment Picks work.

We employ the highest performance-rated newsletter writers in the country. We review these picks and place them in the appropriate category. We monitor each of these picks and track their performance. We continually update the tracking performance of each picker to ensure you have an unbiased view of who the consistent winners are.

You may subscribe under each category and receive each pick directly and instantly into your chosen email account.

With your investment picks (stock, options, bonds, currencies, etc.), that’s all good, but how do I learn the basics of what we’re talking about if I have no experience?

Each section (and many categories) has introductory courses for beginners to teach basic jargon and fundamental strategies. That way when you read the new choices, you’ll actually understand what the experts are explaining.

Why do you include children’s courses?

Because who learns faster than a kid? When they’re young is the best time to teach them the basics of everythingâ€"that way they’ll always know what they need to succeed, and they can skip the trial-and-error process that the rest of the world has to go through to be wildly successful. At the very least, they’ll make different mistakes.

Why did all these experts give you their greatest stuff?

They recognize our sincerity in raising the success of each individual. As an individual begins to generate success from the experts’ level 1 & 2 instructional materials, a certain percentage of these individuals will seek higher levels of instruction. Since we allow the experts to include outside contact information, any Guardian who wants further instruction in a specific area, or personal mentoring, can elect to do so. This creates a win/win relationship for our experts and us.

What if I want personal instruction in one of these areas?

We provide contact information for all of our experts, so if you want personal mentoring, you can sign up with them directly. However, this is a separate service provided by the expert in question and not by the Guardians, and may be charged separately.

How often does the website update the Vault’s library?

Constantly. We are always adding new content to our site. Speakers and mentors continually add new courses, videos, and webinars, all to help you.

Is there a limit to how often I can view video and other content as a member?

No. You can review anything within the Vault as many times as you want, and you can learn as much information as you want. Access is unlimited.

Business Opportunity Questions

What is Compression?

Compression is what happens when a rep leaves the Guardians, or simply decides to be a customer only. The empty space is filled by the person directly below them who signed up first. Then that empty space is filled by someone below them, and so on until the bottom of the line is reached. This increases payouts to Representatives by leaving no “holes” in the commission structure.

What is a Downline?

A Downline is simply the members, Representatives, and their customers (monthly subscribers) that are “under” you in your organization.

What is an Enrollee?

Enrollees are trial members.

What is a Genealogy?

This refers to all of your Downline collectivelyâ€"in other words, all the people you referred, plus all the people they referred, and so on down 7 levels. We call it a Genealogy because the diagram resembles a family tree.

What is a Personally Sponsored Customer?

A personally sponsored customer is any customer who is your customer directly, usually a customer who you personally referred to the Guardians. However, if you are both a Representative and a customer, then you are automatically your own personally sponsored customer, not another Representative’s.

What is a Qualifying Customer?

A hard-pay customer who you are sponsoring. Normally, this customer will be someone you personally referred to the Guardians. However, a Representative below you, who is also a customer, may not be your qualifying customer. This is because once a Rep is a customer, they self-qualify. (If you are a customer as well as a Representative, then you are your own qualifying customer, and therefore cannot be someone else’s.)

What is Residual Income?

It’s the term we use to refer to money you don’t really have to work for that continues to come in month after month. You probably had to work for it initially, but once you’ve done the start-up work, it keeps making you money with little or no input on your part. Annual stock dividends, rent from rental homes, and the Guardians Business Opportunity all fall into this category. Work Once… Get Paid Forever!

What is a Sponsoring Guardian Member?

It’s the member who initially referred you to the site.

How many trial members are required?

To extend your free trial for an entire month, you have to refer 9 people who sign up for the free trial. That’s 3 per week for the first three weeks.

How do I get paid?

You will be paid on the 10th of the month by direct deposit to the account you designate. Example: For all commissions earned in May, you will be paid on June 10th.

What is “build virally online”?

In terms of the Internet, “viral” means extremely popular and fast-spreading (like a viral illness). Usually how viral something happens to be is measured by how many people learn about it, and how quickly. So when you build something virally, all it means is that you’re using its rapidly increasing popularity as a marketing tool. In fact, viral marketing is the Internet’s version of word-of-mouth references. Here at Guardians, we combine both processes for explosive exponential growth.

Does the company get its own customers without going through the Reps?

No. The company does not directly market or compete with the Representatives.

Why do you ask me to get customers?

We only pay commissions on customer subscriptions, so the only way any Representative can be paid is when Reps have customers. Using referrals is merely a marketing tool. While we are ecstatic when Reps want to be customers too, not everyone who wants to be a customer will want to be a Rep, and not everyone who wants to be a Rep will want to be a customer. Our real goal is to sell subscriptions to our amazing site, not just build a downline of Reps. Plus, having customers increases everybody’s cash flow, since you and the seven people above you each receive $10 for one of your customers. We never pay anyone for bringing in Representatives. We only pay commissions on customer subscriptions.

After looking at your compensation plan, it appears that I always stay at the same level, and only with the same three people I brought in at the beginning, is that true?

Yes. With the Guardians you only have one organization to take care of. However, your ranking level depends on other objectives met while taking care of this very same initial “Family" that you originally started with.

Why do you require each Representative to get at least one new customer a year?

One of our goals for you is for you to be able to increase your earnings from year to year without having to start a new downline. By requiring at least one new customer each year from each Rep, we feel this is the simplest and easiest way to obtain this goal. With each of your Reps obtaining one new customer it ensures your compensation continues to grow each year.

Miscellaneous

I am afraid people will think I’m stupid and this won’t work for me. What do I do?

It worked on you, didn’t it? We’re just kidding. Honestly, all you have to do is get them to take a look. We do all the actual presentation for you. Remember, this isn’t just about helping youâ€"you’re referring people because you want them to benefit from the Guardians, whether from our Business Opportunity or from the courses in the Vault.

Can I really do this without talking to people or asking friends to buy stuff?

Sure. If you’d rather avoid direct contact, you can use our Back Office Tools to send them an email inviting them to take a look. Since we only have one product, you don’t have to memorize a sales pitchâ€"we do all of that for you during the presentation from your replicating website.

Aren’t you afraid if I see everything in your Vault and use all of your cool stuff that I’ll keep it all for free and won’t need you guys anymore and not have to pay?

Yes, that is a concern of ours. But we update and upgrade our content so often that keeping all of our solutions and not paying the subscription would soon leave you with out-of-date coursesâ€"or at the very least, we’ll always have better stuff than what you hijacked, because we’ll always be improving. So in the end, if you take the good stuff and run, then you’ll be missing out on the newer cooler stuff. You’ll also miss the live events, support, and instant investment directives.

If you’re only here for Prosper and Play, what about more spiritual purposes in life, like charity and missionary work?

If it’s work you truly love, it’s play, and any venture you can make grow, regardless of its classification, is making it prosper. What you choose to do with your life is up to you and we are always proud to help anyone achieve humanitarian causes.

Please explain, “What will you do knowing you can’t fail?”

One of our goals is to make people realize that they can’t fail. In fact, we teach them how to not even believe failure is possible. We don’t consider constantly making corrections to adjust your course as failure. So if you couldn’t possibly fail, what would you do? Whatever it is, we want to help you make that happen.

Can I share my account?

No. A Guardians membership provides unlimited access per one individual, household, or business. Our systems monitor account abuse by tracking simultaneous multi-user login attempts and obvious overuse at multiple locations during any given day. For abuse, your access can be blocked and your membership cancelled. You wouldn’t go to a buffet with 3 people and only pay for 1, would you?

Do you receive money, affiliate fees, or advertising money?

If any fees come in through affiliate type programs, these fees will be used towards events and seminars and will be detailed in our annual reports.

Is there a limit to how often I can view video and other content as a member?

No. You can review anything within the Vault as many times as you want, and you can learn as much information as you want. Access is unlimited.

Are you available worldwide?

We are available to anyone with access to the Internet. Currently, our site is only written in English, but we plan to change that in the coming months.

Where is Guardians headquartered?

We have a multi-million dollar educational retreat near Fredericksburg, Virginia.